Ultra Drive Privacy Policy

This Privacy Policy explains how Ultra Drive collects, uses, discloses, and protects the personal information of our customers, website visitors, and other individuals.

1. Information We Collect

We may collect personal information from you in the following ways:

  • Personal Information: Name, address, phone number, email address, date of birth, and other personal details required for booking driving lessons.

  • Driving Records: Information related to your driving history and progress during lessons.

  • Payment Information: Bank account information, or other payment details for transactions related to our services.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing Services: To schedule and provide driving lessons, driving assessments, and related services.

  • Communications: To communicate with you regarding appointments, promotions, and updates about our services.

  • Improvement: To enhance our services, website, and customer experience through analyzing user data and feedback.

  • Compliance: To comply with legal obligations and resolve disputes.

3. Data Security

We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We use industry standard security protocols and technology to safeguard your data.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent. However, we may share your information with: (with consent)

  • Trusted third parties assisting us in providing services to you (e.g., instructors).

  • Law enforcement or government authorities in response to legal requests. We will always try to contact and discuss with you first, especially if the situation allows.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your preferences regarding cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Object to or restrict the processing of your personal data.

  • Lodge a complaint with the relevant data protection authority.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • enquiries@ultradrivelessons.com

  • 07726 924 426